ROC 361375
Available 24-Hours for Emergency Plumbing Services
Symptoms & quick checks
How do I know if my tank water heater needs attention?
Watch for these common signs:
No hot water – could mean a failed heating element, gas valve, or pilot issue.
Only lukewarm water – often caused by sediment buildup or a thermostat problem.
Frequent resets – may indicate electrical faults or overheating sensors.
Puddle near the tank – a leak from the drain valve, T&P relief valve, or the tank itself.
Rusty or discolored water – a sign of internal corrosion or failing anode rod.
Popping or rumbling sounds – usually sediment boiling at the bottom of the tank.
How can I tell if my tankless water heater is having issues?
Look for these warning signs:
No or inconsistent hot water – could be a clogged heat exchanger or gas/electric supply issue.
Flow errors or error codes – indicate blocked sensors, venting issues, or mineral buildup.
Fluctuating temperature – often caused by scale, improper installation, or undersized unit.
Strange noises – can result from scale, air in the system, or water pressure problems.
Frequent maintenance alerts – a sign that descaling or filter cleaning is needed.
Repair Vs. Replace
We’ll Show You The Math
Deciding whether to repair or replace your water heater or plumbing system doesn’t have to be confusing. We evaluate key factors like:
Age and condition – older units may cost more to maintain than replace.
Severity of the issue – minor leaks vs. major corrosion or damage.
Parts availability – sometimes repairs are delayed or costly if parts are hard to find.
Efficiency – newer units can save energy and reduce monthly costs.
Total cost of ownership – factoring repair, maintenance, and expected lifespan to help you make the most cost-effective choice.
Warranty coverage – we review what’s still covered and what’s included for repairs or replacement to give you peace of mind.
We provide clear recommendations, upfront pricing, and warranty details so you can make an informed decision with confidence.
Tank vs. tankless
Pick the right system
Choosing between a tank or tankless water heater depends on your home’s needs and your lifestyle. We consider:
Space and venting – Tankless units are compact and can be wall-mounted, but they require proper venting. Tanks take more floor space and need room for maintenance access.
Hot-water demand – Tank systems store a set amount of water, while tankless units provide continuous hot water on demand. We’ll size the system based on the number of bathrooms, showers, and simultaneous usage.
Maintenance realities in hard water – Hard water can shorten the lifespan of any heater. Tankless systems need periodic descaling; tank units may require flushing and anode rod replacement. We’ll recommend pre-treatment or maintenance plans to protect your investment.
Recirculation options – Some homes benefit from recirc systems for faster hot water at distant fixtures. We’ll review whether your setup supports it and the best configuration for efficiency.
We’ll guide you through the pros and cons so you get a system that fits your home, usage, and budget—while minimizing future maintenance headaches.
Add‑ons that protect your home
Do it right the first time
Protect your home and extend the life of your water heater with key add-ons:
Expansion tank – Relieves pressure from thermal expansion to prevent leaks or damage.
Drain pan – Catches accidental drips or leaks, keeping floors and walls safe.
Shutoff upgrades – Modern valves for easier maintenance and emergency control.
Descaling plan – Protects your system from hard-water buildup, improving efficiency and lifespan.
These enhancements help prevent future problems and ensure your water heater operates safely and efficiently from day one.
Maintenance plan
Keep it efficient
Regular maintenance is key to extending the life of your water heater and keeping it running efficiently. We’ll create a personalized schedule for flushing, descaling, and checking components based on your home’s water conditions and usage. Following this plan helps prevent sediment buildup, reduces energy costs, and ensures reliable hot water year-round.
What to expect
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Schedule your visit
Book by call, text, or online. We’ll need your name, address, cell phone, and email to confirm. You’ll receive text confirmations for all appointments and real-time notifications when we’re on the way. Your customer portal will also track all past and future service history in one place.
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Options & pricing
Before any work begins, we present clear repair or replacement options with upfront, written pricing—no surprises, ever.
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Clean, code‑compliant work
Once approved, our licensed technicians complete the job with care—protecting your home, following all codes, and keeping the workspace clean.
Walk‑through & warranty
We test all systems, review the results with you, and explain warranty coverage for total peace of mind.
Listen & evaluate
We start with an Evaluation Visit to understand your goals and inspect your plumbing system. This covers travel and a full assessment to identify the root cause of any issue. You’ll receive detailed explanations and upfront recommendations.
If service is completed the same day, the Evaluation Visit cost is waived.
Tank & Tankless Hot Water heater FAQs
Q: How long do water heaters typically last?
A: Tank water heaters generally last 8–12 years, while tankless units can last 15–20 years with proper maintenance and care.
Q: Is tankless worth it?
A: Tankless heaters provide continuous hot water and save space, but require proper sizing, venting, and routine descaling—especially in hard-water areas. We’ll help determine if it’s right for your home.
Q: Do you service both gas and electric water heaters?
A: Yes. Our licensed technicians handle all types of residential water heaters, ensuring code compliance and safe operation.
Q: How often should I flush or descale my water heater?
A: For tank systems, annual flushing is recommended. Tankless units in hard-water areas may need descaling every 6–12 months. We can set up a maintenance plan tailored to your water conditions.
Q: Do you haul away the old unit?
A: Absolutely. We include removal and disposal of your old heater so you don’t have to worry about cleanup.
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